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Terms & Conditions

These Terms govern your relationship with the operator of the online casino platform accessible at leon.poker, operated under the brand leoncanada. By using this website and its services, you agree to comply with and be bound by these Terms. The effective date of these Terms is June 1, 2025.

Definitions

For the purpose of these Terms, the following definitions apply:

  • Operator: The legal entity responsible for the operation and management of the leoncanada platform at leon.poker, registered as Leon Curacao N.V., holding valid gaming licenses issued by the Kahnawake Gaming Commission and Curaçao eGaming, valid through 2025.
  • User: Any individual who accesses or uses the leoncanada website or services, including both registered and non-registered visitors.
  • Player: A User who holds a valid registered account on the leoncanada platform and participates in betting or gaming activities.
  • Bet: Any wager or stake placed by a Player on the outcome of a game, event, or casino activity offered through the leoncanada platform.
  • Bonus: A promotional offer granted to Players subject to specific terms, conditions, and wagering requirements as detailed in the Bonus Terms section.
  • Wager: The amount of money risked by a Player in placing Bets or fulfilling Bonus wagering requirements.
  • KYC (Know Your Customer): The process of verifying a Player's identity by collecting and validating official documents as part of compliance with regulatory standards.
  • Account: The personal profile registered by a Player that allows access to the leoncanada services and tracks all associated gaming activity.

Account Registration

Registration of an Account on leoncanada is strictly limited to individuals who meet the following criteria:

  • Be of legal age to gamble in Canada, being at least 18 years old or older, depending on provincial jurisdiction.
  • Provide accurate, truthful, and complete information during the registration process, including a valid email address for verification.
  • Complete mandatory identity verification procedures (KYC), by submitting official supporting documents such as government-issued ID, proof of address, and where applicable, age verification documents.

Players are responsible for maintaining the confidentiality and security of their Account credentials, including usernames and passwords, and must immediately notify the Operator of any unauthorised use or security breach. Creating multiple accounts is prohibited and may result in suspension or termination.

Betting & Gameplay Rules

Bet Placement

Players may place Bets following these rules:

  • Bets must conform to the minimum and maximum limits specified on the platform for each game or event.
  • Only valid, funded accounts may place Bets. Bets placed with funds not properly deposited or credited may be voided.
  • Types of Bets accepted depend on the game or event and are explicitly described within each section of the site.

Bet Cancellation and Modification

Bets may not be cancelled or modified once accepted by the Operator, except where an error or system malfunction occurs. In such cases, the Operator reserves the right to void the Bet and refund the stake.

Conduct in Live Casino and Chats

Players engaging with live dealer games or chat functionalities must comply with the following rules:

  • Use respectful language; any form of insults, harassment, or discriminatory remarks is strictly prohibited.
  • Attempted fraud, collusion, or manipulative behavior will lead to immediate suspension and possible legal action.
  • Players must respect instructions from Operators' representatives and adhere to live casino terms.

Bonus Terms

Bonuses offered by leoncanada are subject to the following terms and conditions:

  • Activation: Bonuses may require specific actions such as deposits, promo codes, or other triggers clearly described in the promotions section.
  • Wagering Requirements: All bonus funds and winnings derived therefrom are subject to wagering requirements that must be met within the specified timeframe, typically detailed alongside each promotion.
  • Prohibited Games/Actions: Certain games or bets may be excluded from contributing to wagering requirements; these are explicitly identified in each bonus's terms. Bonus abuse, including self-betting and bonus misuse, is prohibited.
  • Combining Promotions: Unless expressly permitted, Bonuses cannot be combined with other promotions or offers concurrently.

Payments & Withdrawals

Deposit Methods

leoncanada accepts multiple payment methods for deposits, including but not limited to:

  • Credit and debit cards (Visa, MasterCard)
  • Recognised e-wallets (e.g., Skrill, Neteller)
  • Cryptocurrencies where available, subject to minimum and maximum deposit limits

Withdrawal Procedures

Withdrawals may be requested through the same methods as deposits, subject to the following conditions:

  • Verification of Player identity and KYC compliance must be completed before processing withdrawals.
  • No fees are charged by leoncanada for standard withdrawals; however, third-party fees may apply.
  • Processing times vary by method but typically range from 24 to 72 hours.

Limits and Refunds

  • Deposit and withdrawal limits are specified per account and are communicated in the personal account settings or during transaction attempts.
  • Bets or Bonuses found to be associated with fraud, errors, or abuse may be voided and funds refunded or withheld accordingly.

Limitation of Liability

leoncanada undertakes to operate its services with integrity, fairness, and accuracy consistent with industry standards and regulatory requirements. Notwithstanding this:

  • The Operator does not guarantee uninterrupted or error-free access to the platform due to possible technical failures, server downtime, or network interruptions.
  • The Operator shall not be liable for losses arising from circumstances beyond its reasonable control, including but not limited to hacking, fraud, or third-party interference.
  • Maximum compensation for any claim related to gambling losses shall never exceed the total amount wagered or staked by the Player in the relevant activity.
  • Players accept full responsibility for their decisions and actions while using the platform.

Intellectual Property Rights

All content, graphics, software, interfaces, logos, trademarks, and other intellectual property displayed on leon.poker are owned or licensed by leoncanada and/or third-party licensors. Unauthorized copying, reproduction, distribution, or modification of any such content is strictly prohibited without prior written consent from the Operator.

Privacy & Data Protection

The processing of User and Player data is conducted in full compliance with the leoncanada Privacy Policy, which governs the collection, use, storage, and protection of personal information. By using the platform, you consent to such processing as described therein.

Changes to Terms

leoncanada reserves the right to amend or update these Terms at any time to ensure compliance with legal requirements or to reflect operational changes. In such cases:

  • Users will be notified of significant changes by email and/or banner notifications displayed on the platform.
  • Continued use of the service after notification constitutes acceptance of the revised Terms.
  • Users who do not agree with the updated Terms must discontinue use of the site and may request account closure.

Termination & Suspension

The Operator may suspend or terminate a Player's account and access to services under the following circumstances:

  • Violation of these Terms or any applicable laws or regulations.
  • Suspected fraudulent activity, cheating, or abuse of the system.
  • Non-compliance with KYC or verification requirements within a reasonable timeframe.

Upon termination or suspension, any remaining funds will be reviewed and refunded where applicable, subject to the Operator's verification procedures. The Player will be informed via email or other registered contact methods.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Canada, specifically taking into account the regulatory framework under which leoncanada operates pursuant to the Kahnawake Gaming Commission and Curaçao eGaming licenses.

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of Canadian courts or, where agreed, arbitration under Kahnawake Gaming Commission dispute resolution procedures.

Contact Information

For any questions, concerns, or assistance regarding these Terms or the services provided by leoncanada, please contact our customer support and legal departments as follows:

  • Website: https://leon.poker
  • Mailing Address / Legal Headquarters:
    Schout Bij Nacht Doormanweg 40,
    Willemstad, Curacao
  • Email: No direct email addresses specified; please use the contact forms available on the official website.
  • Phone: No public phone numbers specified; support contact is available through the website interface.