Privacy Policy

This Privacy Policy explains how leoncanada, operating the website leon.poker, collects, uses, discloses, and protects personal information. It applies to all players, users, and visitors of the platform based in Canada. By accessing or using our services, you agree to the practices described herein. This policy is effective as of June 2025.

Who We Are

Operator: Leon Curacao N.V., a Naamloze Vennootschap (N.V.) established in 2007.

Legal Address and Headquarters: Schout Bij Nacht Doormanweg 40, Willemstad, Curacao.

Registration and Licenses:

Company Registration Number: 140186 (Leon Curacao N.V.)
Gaming License for Canadian Operations: License No. 00944, issued and valid through 2025 by the Kahnawake Gaming Commission.
Curaçao eGaming License: License No. 8048/JAZ2016-028, valid through 2025, issued by Curaçao eGaming.

Responsible Person for Data Protection:

For all privacy and data protection inquiries, please contact our Data Protection Officer (DPO) by emailing us at the address provided on our Contact page.

What Personal Data We Collect

In providing our online casino services, leoncanada collects various categories of data:

Personal Data: Full name, email address, telephone number, date of birth, and other identity-related information provided during account registration or verification processes.
Technical Data: IP addresses, device information (type, operating system, browser), session logs, and connection details.
Payment Data: Payment method details, transaction records, billing and invoicing information to facilitate deposits, withdrawals, and account management.
Behavioral Data: Betting history, game plays, clicks, session durations, preferences, and interactions within the website.
Cookies and Similar Technologies: Data collected via cookies, web beacons, and tracking pixels to enhance functionality, analyze usage, and target marketing.

Legal Basis for Processing

leoncanada processes your personal data based on the following legal grounds, in accordance with Canadian laws and industry regulations:

User Consent: When you explicitly agree to data collection and processing (e.g., marketing communications, cookies beyond essential functionality).
Contractual Necessity: To establish and maintain your account, handle deposits and withdrawals, fulfill betting contracts, and deliver casino services.
Legitimate Interests: Fraud detection and prevention, risk management, service improvement, analytics, and ensuring platform security.
Legal Obligations: Compliance with Know Your Customer (KYC), Anti-Money Laundering (AML), tax reporting, and regulatory requirements imposed by the Kahnawake Gaming Commission and Curaçao eGaming.

Purpose of Processing

Your personal data is processed by leoncanada strictly for the following purposes:

Providing and managing your online casino account and gaming services on leon.poker.
Processing financial transactions including deposits, withdrawals, and payouts.
Ensuring compliance with legal and regulatory obligations, including identity verification.
Improving our services through data analytics and system optimization.
Preventing fraud, abuse, and unauthorized use of the platform.
Sending marketing communications, promotions, and newsletters only with your consent.
Maintaining customer support and resolving disputes or inquiries.

Disclosure & Sharing

leoncanada may disclose your personal data under the following circumstances:

Payment Partners: Banks, payment processors, and financial institutions to complete and verify transactions.
Service Providers: Third-party providers including IT support, analytics, marketing platforms, fraud prevention services, and customer relationship management.
Regulators and Authorities: Upon lawful request by gaming commissions, tax authorities, law enforcement, and other regulatory bodies.
Affiliates and Subsidiaries: Internal entities such as Moonlite N.V. that support operational aspects of the gaming platform.
Advertising Networks: Where you have given explicit consent, for delivering personalized advertising and tracking purposes.

All recipients are bound by strict confidentiality and data protection obligations.

International Transfers

Your personal data may be transferred to jurisdictions outside Canada, including Curacao and other countries where our service providers or affiliates operate. leoncanada ensures that such international transfers are protected by appropriate safeguards, including but not limited to:

Standard Contractual Clauses (SCCs) approved by regulatory authorities.
Binding corporate rules and privacy frameworks compliant with applicable laws.

Transfers are conducted in full compliance with Canadian privacy laws and ensure a comparable level of data protection.

Data Retention

leoncanada retains your personal data only for as long as necessary to fulfill the purposes described in this privacy policy or as required by law. The retention periods are generally as follows:

Personal Data: Retained for no more than five (5) years after closure or inactivity of your account, unless otherwise required for legal or regulatory reasons.
Payment and Transaction Data: Stored according to applicable financial regulations, typically up to five (5) years.
Behavioral and Technical Data: Retained for analytics and fraud prevention purposes generally up to three (3) years.
Cookies and Tracking Data: Subject to cookie lifetimes and user consent; deleted or deactivated upon withdrawal of consent.

Your data may also be deleted upon your verified request, provided this does not conflict with legal retention obligations or legitimate interests.

Your Rights

Under Canadian privacy legislation and applicable industry standards, you have the following rights regarding your personal data held by leoncanada:

Access: You may request confirmation of processing and access to your personal data.
Correction: You have the right to request correction of inaccurate or incomplete data.
Deletion: Subject to legal retention requirements, you may request deletion of your personal data.
Restriction of Processing: You may limit processing where accuracy is contested or objections exist.
Objection: You may object to processing based on legitimate interests or direct marketing.
Data Portability: You have the right to receive your data in a structured, commonly used format.
Withdrawal of Consent: You may withdraw consent at any time for data processing activities relying exclusively on consent, including marketing.

To exercise your rights, please contact our Data Protection Officer using the information provided in the Contact section.

Cookies & Tracking Technologies

leoncanada uses cookies and similar technologies to enhance your experience and provide personalized services. The categories and purposes include:

Session Cookies: Temporary cookies necessary for essential website navigation and session management.
Persistent Cookies: Stored on your device to remember your preferences, login info, and enable features such as "remember me."
Third-Party Cookies: Set by external partners for analytics, advertising, and social media integration.

The purposes covered are:

Functional: Enabling core website features and user authentication.
Analytical: Collecting usage data to improve site performance and user interface.
Advertising: Delivering targeted advertisements and measuring campaign effectiveness.

You may manage or disable cookies through your browser settings or via our internal cookie management panel where available; however, disabling certain cookies may affect website functionality.

Data Security

leoncanada implements robust technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Use of industry-standard SSL encryption for data transmission.
Encryption of sensitive data stored on servers.
Strict access controls and authentication procedures limiting data access to authorized personnel only.
Regular security audits and vulnerability assessments.
Ongoing staff training on data protection and privacy best practices.

Despite these measures, no online platform can guarantee absolute security; users are encouraged to maintain strong passwords and protect their account information.

Complaints & Contacts

If you have any questions, concerns, or complaints regarding the processing of your personal data or this privacy policy, you may contact our Data Protection Officer by:

Email: Provided on the Contact page of leon.poker.
Using the feedback or contact form available on our website.

We commit to promptly acknowledge and investigate any complaints in accordance with applicable laws. If you remain dissatisfied, you have the right to lodge a complaint with the relevant Canadian privacy supervisory authority.

Updates

leoncanada reserves the right to update this Privacy Policy periodically. Changes will be communicated by:

Posting the revised policy on leon.poker with an updated effective date.
Where required, by notifying users via email or website notices.

We recommend reviewing this page regularly to stay informed of any modifications. The last revision date of this policy is June 2025.